In the digital world of education, online learning has become an important part, especially after COVID-19, as institutions provide an platform for advanced learning. It has improved the quality of digital education for both students and teachers.

Furthermore, this platform has become a big part of education, focusing on Big Data, ERP, and CRM. It contains structured and unstructured data from various sources, such as students’ academic records, teachers’ lesson plans, social media posts related to education, and more.

What is is a platform that improves the quality of education by monitoring students’ progress and teachers’ teaching resources. It also tracks students’ performance engagement and provides teachers with useful data. Using this platform, institutions can improve the learning system for students. 

What is Big Data, ERP and CRM in

Big data, ERP, and CRM have important educational roles on this platform. Big data collects large amounts of data from various sources to identify areas for improvement. However, it also gives teachers data-informed insights to make decisions, which improves education levels. 

Secondly, ERP in education provides access to online learning, where students can access a large collection of educational materials, including videos, quizzes, textbooks, and more. For teachers, it also plans and creates assignments and tracks the curriculum for their classes, and the study materials can be easily uploaded.

Lastly, CRM manages the student’s relationship with institutions. It also improves enrollment and creates a platform for students, parents, and teachers to share resources and communicate.

Benefits of Big Data, ERP and CRM in

The benefits of Big data, ERP and CRM on this platform are explained below:

Big Data in

  1. It analyses students’ data such as grades, assignments, marks, attendance and more to identify the needs of learning experiences of the students accordingly. 
  2. Allow and analyse a large amount of data on educational research so that administrators can judge the needs and interests of students.
  3. It provides teachers with real-time insight through which they can have information about the activities of students and institutions.

ERP in

  • This system keeps all students, teachers, and financial data in one place, making it easy to access and share information.
  • It provides students, teachers, and parents a platform to connect for meetings and share information.
  • Also, it automatically records attendance, grades, assignments, and financial management to save teachers and administrators time.
  • It also helps institutions track students’ performance records related to academics and curriculum.

CRM in

  • It monitors students’ records and stores the information about progress in one place.
  • Can send emails and text messages, make calls and share information directly from the CRM. 
  • It also tracks records and monitors students’ performance, attendance, grades and activities. 
  • It connects with passed-out students for support and networking opportunities. 

Why is Big Data, ERP and CRM in important?

Big Data will help teachers personalise learning for each student by identifying their strengths and weaknesses. It will also help schools track student progress and identify students who need extra help. ERP will help schools manage their operations more capable, from finance to human resources to student records. However, it will free up teachers to spend more time teaching and less time on administrative tasks.

CRM will help schools build stronger relationships with students and their families. It will also help schools track student interactions to identify students at risk of dropping out and provide personalised support.

What are the pros and cons of Big Data, ERP and CRM in

The pros and cons of Big data, ERP and CRM in educational platforms are: 

Big Data


  • It provides insights into student performance, engagement, and behaviour.
  • Also, it helps schools identify and address areas for improvement.
  • Enables personalised learning experiences for students.


  • It can be very large and complex to manage.
  • This may raise privacy concerns about student data.

ERP (Enterprise Resource Planning)


  • It simplifies administrative processes like enrollment, grading, and accounting.
  • Also, it provides real-time data on school operations.
  • Improves communication and collaboration between staff members.


  • It can be expensive to implement and maintain.
  • Important staff training may be required.

CRM (Customer Relationship Management)


  • It helps institutions build stronger relationships with students and parents.
  • Also, it provides personalised communication and support.
  • Tracks student progress and engagement beyond the classroom.


  • It can be time-consuming to maintain.
  • It may only be compatible with some school systems.

In a Nutshell is a platform with advanced tools that help students, teachers, and administrators. Moreover, it improves an institute’s educational quality by tracking and monitoring students’ activities and teachers’ tools. Big data enhances new possibilities in the educational system.

However, ERP and CRM also play major roles. As ERP passes, administrative processes, like enrollment, accounting, and more, are smooth. Similarly, CRM helps strengthen the relationship between students and the institution. It provides communication and support. 

Also Read About: Understanding [email protected] Features and Benefits 

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